January 01, 2017

Chicago Library Impressed with Professionalism

Steve and Reggie were wonderful to work with.From the time they arrived at the Library and introduced themselves, they did a great job. They were thorough when answering all of my questions about the rink [and helped to figure out] an alternate placement for the rink entrance when the panels came very close to a fire lane.

Even when, as I am sure you have heard, our freight elevator suddenly stopped working just as load-out was to start, they were very understanding and made a less than optimal situation work even though it had been a very long day for them. They never once showed any impatience or frustration… It was a wonderful event, and Steve’s and Reggie’s flexibility in working within the Library’s parameters made a very hectic day less stressful and much more pleasant.

Although I thanked them before I left that evening, please convey my thanks and appreciation to them. You are lucky
to have them working for you.

Thanks again